Thx Will. Very good overview of new features!

Will, is it possible to place a clickable URL link in the summary field?

Hi Will,

The knowledge base looks like a great addition. You mentioned you're looking at how to make its UI less of a massive list. I'd love to see a prominent search form at the top of every page. Ideally with ajax like Google Instant. I personally don't think I, or my company's customers, would ever sift through the thousands of forum posts before asking, even if they can filter by category. I would search before going any further though.

Thanks, Brent

Good post, Brent!


My top 2 desired features for the KB view:

1) Search option with results listed in the middle w/pager if necessary
2) Collapsible categories with user_+/- option and admin +/-default option for each category (may not want to collapse when U have few sub-items)