> Forums > Active Social > Community Support > New User Registration Long Time to Load
Last Post 28 Oct 2011 06:34 PM by Jeff Blanks. 4 Replies.
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Jeff Blanks
Customers
Jeff Blanks
Post Count:387

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15 Oct 2011 09:48 AM
    • Active Social Version: 1.9.3
    • DotNetNuke Version: 5.6.2
    DNN Version 6.0.2
    AS Version 1.9.4

    IIS7 integrated
    Win7
    SQL 08

    Local testing new user registration. Whenever I add a new user through the AS registration, I get:

    System.Web.HttpException: Request timed out.

    To combat this, I've added  executionTimeout="3000" to httpRuntime in my web.config. Then, I'm able to properly signup on the site without error.

    In the event log, I get 2 entries for the log type "New User" each time a user is registered. No errors. The entries are the same with and without adding executionTimeout. I've also made sure the event log buffer was turned off.

    The only thing I can think which is causing this issue is the fact that I don't have a SMTP server setup since I'm running localhost (haven't bothered to). Thus there is an email trying to fire off but it can't. But this doesn't happen with any other module or DNN function that wants to fire off an email. I get error messages when an email is trying to be sent.

    My signup.ascx file attached


    signup.txt

    Cheers! Jeff
    @northeastok | @jeffblanks | My Blog
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    17 Oct 2011 09:44 AM
    If you would like to just rule it out, try running papercut for SMTP

    http://papercut.codeplex.com/

    Although, I am not familiar with a timeout occurring here regardless of SMTP settings.


    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    17 Oct 2011 09:46 AM
    Also, do you get any errors if you use the default Sign-Up template?


    Jeff Blanks
    Customers
    Jeff Blanks
    Post Count:387

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    22 Oct 2011 10:15 AM
    Currently using progressive registration. I tested again with default template and my own. Both are working, but again, an excessive amount of time to complete the registration, and no emails are being sent out. I have checked and rechecked all my settings to make sure they are correct and all appear normal.

    Just to be sure, I also tested on another one of my sites that are setup with progressive registration and a virtually identical setup but on DNN 5.6.1.

    Ideas?


    Cheers! Jeff
    @northeastok | @jeffblanks | My Blog
    Jeff Blanks
    Customers
    Jeff Blanks
    Post Count:387

    --
    28 Oct 2011 06:34 PM
    Issue seems to be resolved. Does seem to be related to the email not being able to be sent. Although no errors are created by AS when it cannot send an email. I tracked it down to this and seems to be working now.


    Cheers! Jeff
    @northeastok | @jeffblanks | My Blog
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