> Forums > Active Social > Community Support > New Messages error
Last Post 13 Apr 2010 06:53 PM by Lee. 5 Replies.
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Lee
Customers
Lee
Post Count:44

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11 Apr 2010 08:06 PM
    When I attempt to send a new message to another member, I get the following error:

    A critical error has occurred.
    Index was outside the bounds of the array.

    However, I am able to reply to an existing message without any problems. Thank you for your help,

    Lee
    - Lee
    www.EOConnect.com
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7672

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    11 Apr 2010 08:36 PM
    Sounds like the autocomplete isn't loading. Does the users name have the blue wrap around it?
    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    Lee
    Customers
    Lee
    Post Count:44

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    12 Apr 2010 08:10 AM
    no it does not. I have autocomplete turned on but you are correct that it is not working.
    - Lee
    www.EOConnect.com
    Lee
    Customers
    Lee
    Post Count:44

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    13 Apr 2010 07:48 AM
    I am using AS 1.5.3, AF 4.2.5, & fatgeorge UsersOnline 1.1.0.
    What other information do you need to troubleshoot? Thanks,
    - Lee
    www.EOConnect.com
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7672

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    13 Apr 2010 03:45 PM
    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    Lee
    Customers
    Lee
    Post Count:44

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    13 Apr 2010 06:53 PM
    Thank you Will,
    Just for the other viewers of this thread, my issue was using the lightbox of Ultra Video Gallery. As soon as I turned that off, messaging worked fine again.
    - Lee
    www.EOConnect.com
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