> Forums > Active Social > Community Support > Messaging (HTML Enabled vs Disabled)
Last Post 16 Sep 2011 09:14 AM by Ben - DotNetNuke. 13 Replies.
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Terry Sadler
Customers
Terry Sadler
Post Count:270

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28 Aug 2011 09:04 AM
    • Active Social Version: 2.0.0
    • DotNetNuke Version: 5.6.2

    Actually have AS 1.9.4 and DNN 6.0.1

    Not sure if anyone else is experiencing this...when I have HTML disabled in Messaging and try to send a message to another user (Logged in as Admin ...not Host)...I get the following error in the event log.

    Oh...the automatic user name insert doesn't work with the HTML disabled either.

    No problems if HTML is enabled for messaging.


    AssemblyVersion: 6.0.1

    PortalID: 3

    PortalName: Our Website

    UserID: 39

    UserName: Terry Sadler

    ActiveTabID: 158

    ActiveTabName: Messaging

    RawURL: /OurWebsite/Messaging/tabid/158/aspm/compose/Default.aspx

    AbsoluteURL: /Default.aspx

    AbsoluteURLReferrer: http://www.ourwebsite.com/OurWebsit...fault.aspx

    UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:6.0) Gecko/20100101 Firefox/6.0

    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

    ExceptionGUID: d8eea0bd-f026-4462-99e9-8446cd43fe6d

    InnerException: Conversion from string "Darrell Sadler" to type 'Integer' is not valid.

    FileName:

    FileLineNumber: 0

    FileColumnNumber: 0

    Method: Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble

    StackTrace:

    Message: DotNetNuke.Services.Exceptions.PageLoadException: Conversion from string "Darrell Sadler" to type 'Integer' is not valid. ---> System.InvalidCastException: Conversion from string "Darrell Sadler" to type 'Integer' is not valid. ---> System.FormatException: Input string was not in a correct format. at Microsoft.VisualBasic.CompilerServices.Conversions.ParseDouble(String Value, NumberFormatInfo NumberFormat) at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) --- End of inner exception stack trace --- at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(String Value) at Active.Modules.Social.Controls.MessageEditor.btnSend_Click(Object sender, EventArgs e) at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) --- End of inner exception stack trace ---

    Source:

    Server Name: GENERIC74

    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    30 Aug 2011 03:08 PM
    The error is coming from the auto-complete. Trying with HTML messaging disabled I can not reproduce this using AS 1.9.4 on DNN 6.0.1 CE.

    Something else on the page is causing the auto-complete to not load correctly. Are you getting any javascript errors?
    Terry Sadler
    Customers
    Terry Sadler
    Post Count:270

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    30 Aug 2011 08:48 PM
    Ben,

    Now that you mention it...yes...I get the following two errors as reported by Web Developer in Fire Fox..That being said though...I don't have any other modules or customization on this page unless I'm missing something...also tried using the DNN Skins (DarkKnight) to see if that made a difference...no joy...anyway the errors are pasted below...

    Error: $("a[href*=\"" + confirmString + "\"]").attr("href", function () {return $(this).attr("href").replace(/if\(.+?\)\{(.+?)\}/, "$1");}).dnnConfirm is not a function
    Source File: http://www.cocodriefamilies.com/Coc...fault.aspx
    Line: 424

    &

    Error: $("a[href*=\"" + confirmString + "\"]").attr("href", function () {return $(this).attr("href").replace(/if\(.+?\)\{(.+?)\}/, "$1");}).dnnConfirm is not a function
    Source File: http://www.cocodriefamilies.com/Coc...fault.aspx
    Line: 422
    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    01 Sep 2011 03:04 PM
    What version of jQuery are you using on your site? Host Settings > Advanced Settings > jQuery Settings
    Terry Sadler
    Customers
    Terry Sadler
    Post Count:270

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    01 Sep 2011 05:53 PM
    Ben.

    jQuery Version 1.6.1 and jQuery UI Version 1.8.13

    The hosted jQuery URL is http://ajax.googleapis.com/ajax/lib...ery.min.js
    The hosted jQuery UI URL is http://ajax.googleapis.com/ajax/libs/jqueryui/1.8.13/jquery-ui.min.js

    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    02 Sep 2011 08:40 AM
    Do you have the "Use Hosted Version" checked? because that first link should be http://ajax.googleapis.com/ajax/lib...ery.min.js
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    02 Sep 2011 02:55 PM
    Are you using IE? If so, can you try a different browser?

    I actually have a different customer who is having this exact same issue, but I do not think it is Active Social related.
    Terry Sadler
    Customers
    Terry Sadler
    Post Count:270

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    03 Sep 2011 08:02 AM
    Ben,

    I do not have the "Use Hosted Version" checked but will do so now...I did try this after I started looking at jQuery properties to see if it had an affect but it did not. I do not have a lot of modules in use so my list of variables is going to be pretty narrow. The only one I can think of that may use jQuery at the moment is UMG. I'll play around with the different settings for UMG and see if the way we are using it to display a gallery is causing the problem...Again...everything works fine if I enable HTML for messaging.
    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Terry Sadler
    Customers
    Terry Sadler
    Post Count:270

    --
    03 Sep 2011 06:12 PM
    Ben,

    Somehow I missed your question about IE...no...I usually use Fire Fox...Didn't think to try it with IE and see if I get the same results...I haven't been doing a lot of development work lately and sometimes forget to cross check with a different browser. Thanks for the reminder...
    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Terry Sadler
    Customers
    Terry Sadler
    Post Count:270

    --
    06 Sep 2011 10:18 PM
    Ben,

    Doesn't matter which browser I use...same results. Let me know if you find some resolution for your other customer. I'll keep looking into it and see if I can find anything.
    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    07 Sep 2011 01:58 PM
    What text editor are you using?
    Terry Sadler
    Customers
    Terry Sadler
    Post Count:270

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    07 Sep 2011 06:17 PM
    Ben...We are using the RadEditor....everything works fine with Rich Text Editor selected...but it doesn't work with Basic Text Editor selected...
    Terry Sadler, CISSP
    Compass North Group, LLC

    Any man who may be asked in this century, what he did to make his life Worthwhile, can respond with a good deal of Pride and Satisfaction, "I served in the United States Navy". JFK
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    08 Sep 2011 08:28 AM
    Oh, sorry I had that backwards in my head. But it makes even less sense this way...
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    16 Sep 2011 09:14 AM
    Another client was having a similiar issue, can you try this:

    1. Login as Host
    2. Go to Host Settings
    3. Other Settings
    4. Change "Control Panel:" To RIBBONBAR
    5. Update.
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