> Forums > Active Social > Community Support > Forgotten Password Broken on Dotnetnuke and my site
Last Post 27 Feb 2012 02:12 PM by Merv. 9 Replies.
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mmoney
Customers
mmoney
Post Count:150

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12 Dec 2011 03:20 PM
    • Active Social Version: 1.9.2
    • DotNetNuke Version: 5.6.2
    I posted a question about the "Forgotten Password" link resulting in an error. It appears to be broken on this site too. I can't log a help desk ticket as my account is messed up and have been unsuccessful in sending emails through to the site admin. Can someone take a look at this?

    Thanks
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    12 Dec 2011 04:09 PM
    I had this reported before and I believe it was only happening if you were using a custom view, such as the quick login from activesocial.com. Is that correct?
    Jeff Blanks
    Customers
    Jeff Blanks
    Post Count:387

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    12 Dec 2011 07:22 PM
    Just an FYI for others.

    The AS login doesn't support Hashed passwords either. Only encrypted. From my testing.

    Same with Q & A.
    Cheers! Jeff
    @northeastok | @jeffblanks | My Blog
    mmoney
    Customers
    mmoney
    Post Count:150

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    12 Dec 2011 07:42 PM
    I've run a few tests, returning my site to the _activesocial theme, clearing the cache and recycling the application pool. The problem appears to be unaffected by returning to the original theme. This problem is occurring on your site, so that current users can't use the forgotten password feature. Is there any test I can perform that would clarify the problem? How do you deal with it here on your site?

    Thanks
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    13 Dec 2011 01:03 PM
    This is an issue with the [AS:CONTROL:PASSWORDREMINDER] token. To resolve it, go to /DesktopModules/ActiveSocial/config/tokens.config

    Locate this line: token group="*" name="[AS:CONTROL:PASSWORDREMINDER]" ...etc

    Inside that node change params='ctl=SendPassword'

    to

    params='ctl=SendPassword,returnurl=[SITEURL]'

    then save the file and reload the page.

    note: you can change the return url param to whatever you want, it does not have to be [SITEURL]
    mmoney
    Customers
    mmoney
    Post Count:150

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    13 Dec 2011 01:59 PM
    That did the trick. Thank you very much!
    Steven Webster
    Customers
    Steven Webster
    Post Count:1665

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    13 Dec 2011 03:52 PM
    I would highly recommend using this [free] secure password recovery module from Mitch Sellers as a replacement to the core DNN recovery (which sends passwords in plain text and has no anti-automation)

    http://www.iowacomputergurus.com/fr...overy.aspx

    You just need to link to it from your as login template.
    Steven Webster
    dnnOsphere.com, An Independent Community for DotNetNuke Users
    Jeff Blanks
    Customers
    Jeff Blanks
    Post Count:387

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    14 Dec 2011 06:48 AM
    Posted By Steven Webster on 13 Dec 2011 04:52 PM
    I would highly recommend using this [free] secure password recovery module from Mitch Sellers as a replacement to the core DNN recovery (which sends passwords in plain text and has no anti-automation)

    http://www.iowacomputergurus.com/fr...overy.aspx

    You just need to link to it from your as login template.

    Nice! I'll be looking into that. Thanks Steven.
    Cheers! Jeff
    @northeastok | @jeffblanks | My Blog
    mmoney
    Customers
    mmoney
    Post Count:150

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    14 Dec 2011 08:43 AM
    Thanks Steven!
    Merv
    Registered Users
    Merv
    Post Count:14

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    27 Feb 2012 02:12 PM
    Had the same issue.
    Thanks Ben. Fixed
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    > Forums > Active Social > Community Support > Forgotten Password Broken on Dotnetnuke and my site
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