DNN 5.6.1
Active Social 1.9.2

Seemingly out of the blue, we just started getting a plain pop-up that says "An error has occurred" when you post a note to a friend's journal. When you click "OK" in the pop-up, the note does get posted to the journal but the "Journal Notification" email never gets sent. This error does not occur when you post a note to your own journal.

This error wasn't present about a week or so ago and there have been no updates to either DNN or AS during that period.

Here is the error I get from the Post Response in Firebug.

   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.Throw(String res, String arg)
   at System.Xml.XmlTextReaderImpl.ParsePI(BufferBuilder piInDtdStringBuilder)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.LoadNode(Boolean skipOverWhitespace)
   at System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc)
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.LoadXml(String xml)
   at Active.Modules.Social.Utilities.GetNode(String Template, String node)
   at Active.Modules.Social.JournalController.Journal_Save(JournalInfo ji)
   at Active.Modules.Social.JournalController.JournalItem_Save(JournalInfo ji)
   at Active.Modules.Social.Controls.Journal.lstJournal_Callback(Object sender, CallBackEventArgs e)
   at Active.Modules.Social.Controls.JournalList.OnCallback(CallBackEventArgs e)
   at Active.Modules.Social.Controls.JournalList.RaiseCallback(Object sender, CallBackEventArgs e)
   at Active.Modules.Social.Controls.Callback.OnCallback(CallBackEventArgs e)
   at Active.Modules.Social.Controls.Callback.handleCB(String[] args)]]>

Does anyone know where I need to go to track down and fix this XML error?

Thanks, any help would be appreciated.

Andy

I am not aware of anything specific that would cause this issue.


The data is stored as XML in the activesocial_Journal table, so it is possible that there is some corrupt data. Does this happen with all users?