Edit Profile is not working in member directory sub module. We are using AS latest module(1.9.4) on DNN 6.0.1


Is this module supporting for DNN 6?

I am getting this error for normal registered users.
"An error has occurred.Error: is currently unavailable.An error has occurred.Error: is currently unavailable."

But I can see this error when I am checking the page as the host.
"Error: is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Active.Modules.Social.Controls.ProfileEdit.LoadProfileProperties() at Active.Modules.Social.Controls.ProfileEdit.BindView() at Active.Modules.Social.Controls.ProfileEdit.Page_Load1(Object sender, EventArgs e) --- End of inner exception stack trace --- "

Please advice.

Tnx

 

 

Make sure that all your profile property categories have localized values.

That is what I tried for the first time and it is not working. Please can you advise how to do it exactly.

Navigate to DNN Admin > User Accounts > Manage Profile Properties

Click on the name of a property and hit Next.

The Category field is down near the bottom of the next page, it can not be blank.

Save when finished.

Repeat the steps with the other properties.

We are getting this same error... we have been through all of the 'Manage Profile Properties' and they have all been set up correctly.

can someone log into our account and see what is going on....

thanks

We are waiting for a reply. There are no any blank category names for any profile property and I tried this before post this to the forum. We need your advice for a solution.
We are using DNN 6.0.1 on AS 1.9.4.
tnx

would this be related to this post

http://www.activemodules.com/active...cal-erros/

You have to do exactly as Ben described. The fix has been the same for every customer that has reported this problem. I would suggest going to your profile properties and saving one for each category. Make sure you click the "Save Localized Text" button on the second step when saving a property.

There are no any empty category name for profile properties and we've chacked all. Still it is same. Whay do not you fix this in your module by giving a default value in your code? Please give us a fix.

Tnx

How are you checking for empty values? Checking for empty values is not the same as what I described. The problem is not within our module, it is with the data in your site. This why the problem doesn't exist for all customers. If it was a problem with the module would have already issued a patch.

What we have said is correct, there must be a localized value for all profile property categories. However, there are a few things that can complicate this issue.

Some profile properties can be marked as deleted, so they are not displayed in the normal "Manage Profile Properties" page. AS still looks at these properties, so if they have invalid category information it can cause the issue. Loading deleted profile properties has been discussed before and it occurs for backwards compatibility reasons. To view the full list of categories that need to have localized values, run this SQL script:

SELECT DISTINCT PropertyCategory FROM ProfilePropertyDefinition WHERE PortalId = '#'

Replace the # with your current portal ID and MAKE A BACKUP before you run this or any SQL script.

After you have a list of all the categories in the database, each one will need to be double checked against the localized values stored in the file system. The category localized values may be stored in a couple different files, depending on your DNN version and number of languages. The files will be in either Admin/users/App_LocalResources or DesktopModules/Admin/Security/App_LocalResources. The file(s) in particular are named Profile.ascx.resx, but also may be Profile.ascx.Portal-#.resx, Profile.ascx.xx-XX.resx, or even Profile.ascs.xx-XX.Portal-#.resx. xx-XX will be replaced by a language code, and the # is the portal id.

After you have located the files, create a backup of the whole directory. Then you will need to open them in a program capable of editing .resx files (i.e. Visual Studio). For each category returned by the SQL script above, there must be a line that says ProfileProperties_CategoryName.Header. There must also be a value entered.

I'm having a similar issue, where the Edit Profile page is showing this error:

"An error has occurred. Error: is currently unavailable."

When I dig into the error in the Event/Log Viewer, this inner exception is showing for the error:

"The ID 'divdrpdnnctlregion' is already used by another control."

I've gone through each of the profile properties to ensure that each has a localized value, as well as being sure each has a localized value set for the category name. I checked the resource files mentioned - I had two files, one at DesktopModules/Admin/Security/App_LocalResources/Profile.ascx.resx and DesktopModules/Admin/Security/App_LocalResources/Profile.ascx.Portal-0.resx. Both now have localized text for each category name, but I'm still getting the error on the Edit Profile page.

I thought the error might be related to there being two profile properties named "Region" in DotNetNuke's ProfilePropertyDefinition table (one that was marked as deleted and one that wasn't), but both renaming and removing the duplicate property had no effect.

Does anyone have any ideas on what else I could check? I'm using DNN 6.1.1 and ActiveSocial 1.9.3.

Hi Sean, this issue is different that the original issue in this topic. Your error is caused by having duplicate region-type properties. You would need to delete the two properties in the database that are marked as deleted.

Hi Ben,

I updated my DNN through 5 or 6 steps to 6.1.2 und now editing user Profiles orrures an critical error.

a) Event Viewer shows:

AssemblyVersion: 6.1.2

PortalID: 0

PortalName: Addison Forum

UserID: 3

UserName: mwallner

ActiveTabID: 62

ActiveTabName: User Accounts

RawURL: /Admin/UserAccounts/tabid/62/ctl/Edit/mid/375/UserId/92/filter/All/currentpage/1/Default.aspx?popUp=true

AbsoluteURL: /Default.aspx

AbsoluteURLReferrer: http://forum.ass-intranet.de/Admin/...fault.aspx

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:9.0.1) Gecko/20100101 Firefox/9.0.1

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider

ExceptionGUID: 72b51bdb-07ad-4e8e-a483-82a77481a6bc

InnerException: Die maximale Schachtelungsebene für gespeicherte Prozeduren, Funktionen, Trigger oder Sichten wurde überschritten (Limit ist 32).

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: System.Data.SqlClient.SqlConnection.OnError

StackTrace:

Message: DotNetNuke.Services.Exceptions.PageLoadException: Die maximale Schachtelungsebene für gespeicherte Prozeduren, Funktionen, Trigger oder Sichten wurde überschritten (Limit ist 32). ---> System.Data.SqlClient.SqlException: Die maximale Schachtelungsebene für gespeicherte Prozeduren, Funktionen, Trigger oder Sichten wurde überschritten (Limit ist 32). at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.HasMoreRows() at System.Data.SqlClient.SqlDataReader.ReadInternal(Boolean setTimeout) at System.Data.SqlClient.SqlDataReader.Read() at DotNetNuke.Common.Utilities.CBO.FillListFromReader[TItem](IDataReader dr, IList`1 objList, Boolean closeReader) at DotNetNuke.Common.Utilities.CBO.FillCollection[TItem](IDataReader dr) at v...

b) I found 4 Categories via: SELECT DISTINCT PropertyCategory FROM ProfilePropertyDefinition WHERE PortalId = '0':

Adress, Contact Info, Name, Preferences
 
c) My Profile.ascx.Portal-0.resx looks like this:

ProfileProperties_Address.Header	Address
ProfileProperties_Contact Info.Header	Contact Info
ProfileProperties_Name.Header	Name
ProfileProperties_Preferences.Header	Preferences
ProfileProperties_PreferredTimeZone.Help	Choose your preferred time zone
ProfileProperties_PreferredTimeZone.Required	Preferred Time Zone is required
ProfileProperties_PreferredTimeZone.Text	Preferred Time Zone:
ProfileProperties_PreferredTimeZone.Validation
ProfileProperties_Prefix.Validation
ProfileProperties_Street.Help	Enter the street part of the address (eg. 123 Main Street)
ProfileProperties_Street.Required	Street is required
ProfileProperties_Street.Text	Street:
ProfileProperties_Street.Validation
ProfileProperties_Telephone.Help	Enter a telephone number
ProfileProperties_Telephone.Required	Telephone is required
ProfileProperties_Telephone.Text	Telephone:
ProfileProperties_Telephone.Validation

d) My Profile.ascx.resx looks like this:

ProfileProperties_Address.Header	Address
ProfileProperties_Biography.Help	Use the Editor to enter a short Biography
ProfileProperties_Biography.Required	Biography is required
ProfileProperties_Biography.Text	Biography:
ProfileProperties_Cell.Help	Enter a cell/mobile phone number
ProfileProperties_Cell.Required	Cell Phone is required
ProfileProperties_Cell.Text	Cell/Mobile:
ProfileProperties_City.Help	Enter the city part of the address
ProfileProperties_City.Required	City is required
ProfileProperties_City.Text	City:
ProfileProperties_Contact Info.Header	Contact Info
ProfileProperties_Country.Help	Select the Country part of the address
ProfileProperties_Country.Not Specified	Not Specified
ProfileProperties_Country.Required	Country is required
ProfileProperties_Country.Text	Country:
ProfileProperties_Fax.Help	Enter a fax number
ProfileProperties_Fax.Required	Fax number is required
ProfileProperties_Fax.Text	Fax:
ProfileProperties_FirstName.Help	Enter a first name
ProfileProperties_FirstName.Required	First Name is required
ProfileProperties_FirstName.Text	First Name:
ProfileProperties_IM.Help	Enter an instant messenger id (AOL, MSN, Yahoo etc)
ProfileProperties_IM.Required	IM handle is required
ProfileProperties_IM.Text	IM:
ProfileProperties_LastName.Help	Enter a Last Name
ProfileProperties_LastName.Required	Last Name is required
ProfileProperties_LastName.Text	Last Name:
ProfileProperties_MiddleName.Help	Middle Name:
ProfileProperties_MiddleName.Required	Middle Name is required
ProfileProperties_MiddleName.Text	Middle Name:
ProfileProperties_Name.Header	Name
ProfileProperties_Photo.Help	Select a photo or upload an image from your local file system.
ProfileProperties_Photo.Required	Photo is required
ProfileProperties_Photo.Text	Photo:
ProfileProperties_PostalCode.Help	Enter the Postal/Zip Code part of the address
ProfileProperties_PostalCode.Required	Postal Code is required
ProfileProperties_PostalCode.Text	Postal Code:
ProfileProperties_Preferences.Header	Preferences
ProfileProperties_PreferredLocale.Help	Choose your preferred locale.
ProfileProperties_PreferredLocale.Required	Preferred locale is required
ProfileProperties_PreferredLocale.Text	Preferred Locale:
ProfileProperties_PreferredTimeZone.Help	Choose your preferred time zone
ProfileProperties_PreferredTimeZone.Required	Preferred Time Zone is required
ProfileProperties_PreferredTimeZone.Text	Preferred Time Zone:
ProfileProperties_Prefix.Help	Enter a prefix (eg Mr. Dr.)
ProfileProperties_Prefix.Required	Prefix is required
ProfileProperties_Prefix.Text	Prefix:
ProfileProperties_Region.Help	Enter the region (state, province or county) part of the address
ProfileProperties_Region.Required	Region is required
ProfileProperties_Region.Text	Region:
ProfileProperties_Street.Help	Enter the street part of the address (eg. 123 Main Street)
ProfileProperties_Street.Required	Street is required
ProfileProperties_Street.Text	Street:
ProfileProperties_Suffix.Help	Enter a suffix (eg BSc, PhD)
ProfileProperties_Suffix.Required	Suffix is required
ProfileProperties_Suffix.Text	Suffix:
ProfileProperties_Telephone.Help	Enter a telephone number
ProfileProperties_Telephone.Required	Telephone is required
ProfileProperties_Telephone.Text	Telephone:
ProfileProperties_TimeZone.Help	Select your time zone from the drop-down list
ProfileProperties_TimeZone.Required	Time Zone is required
ProfileProperties_TimeZone.Text	Time Zone:
ProfileProperties_Unit.Help	Enter a unit number for an apartment or condominium
ProfileProperties_Unit.Required	Unit is required
ProfileProperties_Unit.Text	Unit:
ProfileProperties_Website.Help	Enter a web site url.
ProfileProperties_Website.Required	Website is required
ProfileProperties_Website.Text	Website:
ProfileTitle.Text	Edit Profile - {0} (Id: {1})
RequireProfile.Text	Your Profile

e) Questions:
All values are included in the file. I restartet IIS, but the error keeps the same. Is there anything wrong I did?

Regards, 

Markus  

Hi Markus,

This sounds like a different error than usual. What version of SQL server are you using?

Hello Ben,

This may be a dumb question but where do I go to delete duplicate properties? I have the same issue.

Here is the error:


Error: ActiveSocial is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: The ID 'dnnctlNewRegist' is already used by another control. ---> System.Web.HttpParseException: The ID 'dnnctlNewRegist' is already used by another control. ---> System.Web.HttpParseException: The ID 'dnnctlNewRegist' is already used by another control. ---> System.Web.HttpException: The ID 'dnnctlNewRegist' is already used by another control. at System.Web.UI.TemplateParser.ProcessError(String message) at System.Web.UI.TemplateParser.ProcessBeginTag(Match match, String inputText) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ProcessException(Exception ex) at System.Web.UI.TemplateParser.ParseStringInternal(String text, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) --- End of inner exception stack trace --- at System.Web.UI.TemplateParser.ParseString(String text, VirtualPath virtualPath, Encoding fileEncoding) at System.Web.UI.TemplateParser.ParseInternal() at System.Web.UI.TemplateParser.Parse() at System.Web.UI.TemplateParser.ParseTemplateInternal(String content, VirtualPath virtualPath, Boolean ignoreFilter) at System.Web.UI.TemplateParser.ParseControl(String content, VirtualPath virtualPath, Boolean ignoreFilter) at System.Web.UI.TemplateControl.ParseControl(String content) at Active.Modules.Social.Controls.ProfileEdit.BindView() at Active.Modules.Social.Controls.ProfileEdit.Page_Load1(Object sender, EventArgs e) --- End of inner exception stack trace ---

Hi @all, first of all: Happy new year !!!

Hi Ben,

It´s a SQL Server Enterprise Edition, Version 9.00.3042.00 (SQL Server 2005), Collation: Latin1_General_CI_AS.
Running under Windows Server 2003.

Regards,
Markus

We also had this duplicate controlID issue( with another control though) and found that the template had same control repeated. Search for "dnnctlNewRegist" in your template file, remove the extra control and it should work.

I'm having the same issue with the edit profile. I've gone through all of the settings and ensured that they all have data. I've sent Ben my info, so hopefully he can look through it, and see where I am going wrong.

I just ran into this issue as well.. I've tried all the suggestions. This happened after upgrading from 5.6.5, one upgrade at a time.. all the way to the latest DNN.

@Patrick: How much cash?? Just kidding. Check the post from 24 Oct 2011 04:01 PM, if you can not see any problems with category names via the interface.

What if I deleted some of the custom profile properties that I added in? I've gone through and verified each category has its own custom name, and its own custom value. Its still not working, when you click on EDIT PROFILE.

Hahah! how much cash do you want Ben?  

Please read the post from 24 Oct 2011 04:01 PM, even if you delete a property from the interface, it is may not be completely deleted.

One property that is a common cause of this issue is TimeZone. It may be marked as deleted.

Posted By Ravinder on 07 Jan 2012 12:58 PM
We also had this duplicate controlID issue( with another control though) and found that the template had same control repeated. Search for "dnnctlNewRegist" in your template file, remove the extra control and it should work.

Which "Template File" are you referring to? I am having a similar duplicate control ID issue. Thanks!

Posted By Ben - DotNetNuke on 29 Nov 2011 02:22 PM
Hi Sean, this issue is different that the original issue in this topic. Your error is caused by having duplicate region-type properties. You would need to delete the two properties in the database that are marked as deleted.

How is this done? How do we hard delete profile propeties that are duplicated or deleted through the Admin - User Accounts - Profile Properties screen?

Paul,

You can first go to Admin > User Accounts > Manage Profile Properties and see if you have two properties with the same name. This is unlikely though.

Try running this script from the Host SQL menu:

SELECT * FROM ProfilePropertyDefinition WHERE Deleted = 1

And see if one of the results is the property in your error message.

Posted By Ben - DotNetNuke on 26 Jan 2012 02:08 PM
Paul,

You can first go to Admin > User Accounts > Manage Profile Properties and see if you have two properties with the same name. This is unlikely though.

Try running this script from the Host SQL menu:

SELECT * FROM ProfilePropertyDefinition WHERE Deleted = 1

And see if one of the results is the property in your error message.

Yes, it is the property, and I know how it got duplicated. But now I can't delete it. When I run the script, I get the list of deleted profile properties, and the 2 that are duplicated are there, but HOW DO I DELETE them from table?

THanks for the help!