> Forums > Active Social > Community Support > Active Social pages very slow
Last Post 02 Sep 2011 03:38 PM by Ben - DotNetNuke. 9 Replies.
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grasset jean-francois
Customers
grasset jean-francois
Post Count:20

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01 Sep 2011 02:06 AM
    • Active Social Version: 1.8.2
    • DotNetNuke Version: 5.2.0

    My active social pages load very slow. When i click on profile tab and move to member search. Is there something I should be checking for why it is so slow?? The pages of my site are hidden for the moment but I can activate them if you need to look at them to check out why its slow - t hanks

     

    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    01 Sep 2011 12:47 PM
    How many users do you have on your portal?
    Have you added a large amount of custom profile properties?
    grasset jean-francois
    Customers
    grasset jean-francois
    Post Count:20

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    01 Sep 2011 02:20 PM
    Hi Ben
    Yes I redid most of the profile properites for personal and home addresses and company info - so i added quite a few
    I have imported about 6 000 users into my site - is the problem coming from the profile properties?? I could give you the login in and password to my site but not via this forum of course so you can take a look - thanks
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    01 Sep 2011 02:37 PM
    Custom profile properties, or incorrectly imported data can cause problems for the module, because it may not know what to expect.

    I will send you a private message regarding the login.
    grasset jean-francois
    Customers
    grasset jean-francois
    Post Count:20

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    02 Sep 2011 10:24 AM
    Hi
    did you get my previous message with my email address bolton@cedep.fr?? Could you take a look at my website?? thanks Natalie
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    02 Sep 2011 11:25 AM
    I did get it, and I also sent you a private message. Can you please send me a private message back, so we can discuss your license details. You can click the envelope under my avatar to the left of this post.
    grasset jean-francois
    Customers
    grasset jean-francois
    Post Count:20

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    02 Sep 2011 02:01 PM
    When i click on the envelope it says
    You must be a member of the site and signed in to perform this action.
    Login Sign up
    and when i login (but i'am already logged in) it doesnt work?? What should i do??
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    02 Sep 2011 02:53 PM
    Your account was never verified, I have manually done it, so please try again.
    grasset jean-francois
    Customers
    grasset jean-francois
    Post Count:20

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    02 Sep 2011 03:32 PM
    Where do i see the messages you send me - i don't have a message tab to see messages sent
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    02 Sep 2011 03:38 PM
    You can either follow links from email, or go here: http://www.activemodules.com/Commun...fault.aspx
    You are not authorized to post a reply.
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