> Forums > Active Social > General Discussion > DNNLive Messenger
Last Post 26 May 2010 09:28 PM by Will Morgenweck. 1 Replies.
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Raymond
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Raymond
Post Count:154

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26 May 2010 09:06 PM
    Just an FYI in case anyone else gets stumped like I did.

    One of our DNN installations has multiple portals mainly for testing, demos and design work. Several of those portals had Active Social implementations.

    I discovered after I installed Active Social 1.6.1 that the AS autocomplete stopped working on all of those portals. This made it impossible to create a New Message from scratch or add a new Group since it needs an administrator. Other JQuery parts of Active Social still worked such as sending a message by clicking on Send a Message for one of my firends. And AS 1.6.1 worked fine on another DNN installation.

    After a LOT of troubleshooting I discovered that the culprit was a DNNLive Messenger module I had installed. I did not even have it live on any portal anymore. Once I uninstalled it from the DNN Installation, viola ... the AS autocomplete started working again.

    Not sure exactly why it caused the problem, but I am relived that I finally got it resolved.
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7672

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    26 May 2010 09:28 PM
    Raymond,
    Thanks for pointing this out. I just took a quick glance at the source code for that module on codeplex. I can see now how this module could have been causing the errors I pointed out in your support ticket. Glad you have everything working now.
    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
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