> Forums > Active Social > General Discussion > Activating Active Social - New hosting
Last Post 06 Dec 2011 01:53 AM by Bergenfield. 3 Replies.
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Author Messages
FrancoisTr
Customers
FrancoisTr
Post Count:2

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18 Nov 2011 04:07 PM
    I have moved my website to a new hosting company and the active social module indicated that I need to active the module again. I have tried the options on active modules website, but the contact us option does not work and I have received absolutely no response from support@activemodules.com. I have even tried contacting Will Morgen Weck directly and to date have had no response!

    Please could someone tell me who I need to contact to get some sort of support for this product?

    The active social module login has been used to replce the standard DNN login on my site and now as it has been over 30 days since my site was transfered to the new host, the login and register options have been replaced with a message stating that the module has to be activated in order for further use. Now my users cannot access or register on my site.

    I need to know how to activate this module so that I can log onto my site! And then I will be removing this module from my site completely!!!!!
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1645

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    18 Nov 2011 04:16 PM
    Send me a PM by clicking the envelope under my name.
    FrancoisTr
    Customers
    FrancoisTr
    Post Count:2

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    18 Nov 2011 05:37 PM
    Thanks. Ben got things sorted out for me. Module is now activated and users can register and login again.
    Bergenfield
    Registered Users
    Bergenfield
    Post Count:1

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    06 Dec 2011 01:53 AM
    I think your work, your blog, are very good.




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