It would be nice to have an end user's guide for Active Social along with a Q&A, geared toward the absolute beginner with no forum or social networking background. Perhaps if someone writes one for their site they could post a link to it here so we could build on it.
Some sample Q&A:
I am having problems logging in, what do I do?
I lost my password, what do I do?
How do I update my profile?
Can other people see private information like my address, phone number and email address?
How do I post a link to an newspaper article into my journal?
How long does my added content stay in my profile?
How long will my profile last if I do not log in?
etc.
I did an admin guide for my clients to manage DNN websites. They love it and keeps the support questions down. You can see that here
http://www.planetmaine.net/Contact/...fault.aspxThanks,
Will S