> Forums > Active Social > Themes and Templates > Thanks for setting me straight. See Reply.
Last Post 01 May 2010 03:14 PM by Steven Webster. 4 Replies.
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Steven Pottle
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Steven  Pottle
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01 May 2010 09:46 AM

    I bought ActiveSocial a few days ago and now I need help (instructions) on how to integrate it with a subscription module. See my post from yesterday about integrating AS with Ventrian. Well, I just saw the customization policy and now see that I am not getting an answer from your company.

    I think that the ActiveSocial team could answer my basic questions in about 5-10 minutes. I called your company yesterday at 3:30 and was told it was better to post my questions to the board rather than talk to a tech support person. I told your representative that I needed an answer yesterday. They said they would give the team a heads up.  

    What now? I guess I go out and spend more money getting someone to set it up for me.

    The aggravating thing is: I just spent $400 on this software and intend to charge people admission to my site. Without subscription module integration, I won't be able to charge members. I believe the vast majority of people spending $400 for software probably want the same thing.  Your company is even developing a module for this, so you must believe it is important as well. I need integration with a DNN module, which is your area of expertise.

    By the way, I decided against going with VivoSocial, which was free, so I could go with ActiveSocial. 


    Steve Pottle
    ron dyar
    Customers
    ron dyar
    Post Count:91

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    01 May 2010 10:47 AM
    Don't panic.
    The module is worth $400.
    If they were to actually support you in the way your are requesting, $400 would not buy you enough help to do what you want I don't think. I do think that there is an assumption that anyone running DNN has a little bit of ability to install and configure modules and a desire/ability to tinker. Possibly even feel pain.

    AS does not necessarily "integrate" with ventrian subscription tools, but they both work great, and can certainly work together. All you need to do is install the ventrian module, have the subscription boost them to a role - lets say it is called Premium. Then install the pages for AS that you want only Premium to have access to on pages that are set to be visible by only the premium role.

    I do this on my site, and it works great. I did do quite a bit of changes along the way to all kinds of things - lets say several dozen hours of work. Maybe even 100's of hours.

    Is AS and subscription tools perfect and doing everything i want? not even close. but does it work? heck yeah!
    Steven Webster
    Customers
    Steven Webster
    Post Count:1665

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    01 May 2010 11:27 AM
    Steve,
    Wow, way to introduce yourself to the community and Active Modules.  A few things to consider when posting here (or anywhere) as a newbie:

    Active Modules has developed not only what many of us customers think are the best modules for social networking on DNN but one of the strongest communities of customers who strongly support each other and Active Modules.  Demanding AM and/or the community to give you "instructions" on how to integrate Active Social to the subscription module within 18 hours or your original question (posted at 4:00 on a Friday no less) is not going to get you the help you need to complete your paid subscription site.

    I read your original post on Friday and my first thought was that you don't seem to be familiar not only with Active Social but with Ventrian's subscription modules nor DotNetNuke itself.  If you were familiar with them I think you would realize that this isn't an integration project at all - it's a setup project.  Since Ventrian's subscription modules works with the DNN core user and roles and Active Social can rely on those users/roles as well it's really up to you what you want to happen to users, in what order and what you want to turn on and off from a "subscriber" perspective.

    Asking AM and the AM Community to tell you how to setup your site in a step by step way is not really fair.  Your $400 was for the software itself (which is a bargain compared to other SN solutions) but that does not come with an open "walk me through setting up a DNN subscription site" consulting agreement.  Furthermore you are scant on details and are asking some pretty broad and open questions over there and not giving anyone any specifics on how you want it to work:

    "How do I integrate DNN registration, Active Social registration and the payment process using Ventrian Subscription?"  
    I don't know - what are the steps you want users to go through?  Can they register for free first then need to subscribe to keep a trial account from expiring?  Do they need to pay before they have access to anything?  Will you have levels of access that rely on corresponding DNN roles?

    "How do I customize the registration page?"
    What customizations are you talking about?  Design, layout, additional fields?  Do things need to happen with these customizations?  When in the process would the registration occur?  

    "I have not set up groups yet. Are groups a way of categorizing different forums? Is there other functionality that comes with joining a group?"
    Uhm, yes there is a lot of functionality.  Have you been through the ActiveSocial.com demo site?

    Then 18 hours later after no one responds on a community forum but AM talks to you on the phone you complain loudly on a public forum and suggesting maybe you should have gone with VivoSocial is just rude.  You can still go with VivoSocial - after all it's free right?  But I'll be they won't set your site up for you either.

    Most of your questions can be answered if you would read the documentation from DNN, Ventrian and Active Modules.  You mentioned that you are not a technology guru - I get that.  A lot of people who aren't programmers/web professionals struggle with DNN and DNN modules in general.  But, if you plan to make money with your website then maybe it's worth paying someone to work with you on exactly how you want it to function. But if you don't want to pay a consultant who's familiar with all of these modules - then it's probably worth educating yourself on DNN and the modules you plan to use.  With the right questions you can almost always get answers and advice for free from the community.  But if you are asking for something for free so you can make money - I would recommend you be a little nicer about it.

    A few closing notes:

    1. Everything in your original post can be answered through the documentation for not only Active Modules, but Ventrian and DotNetNuke.  
    2. AM's policies on customization and integrations are well documented and up front.
    3. If this should have been a pre-sales question in your mind then AM gives you plenty of opportunity to ask by either emailing them or posting in the presales forum (../../../../../../aff/6/Default.aspx)

    So, if you still want community support, maybe you can press the reset button here and the rest of us can try to help you. I'll start it off over in your other thread.
    Steven Webster
    dnnOsphere.com, An Independent Community for DotNetNuke Users
    Steven Pottle
    Customers
    Steven  Pottle
    Post Count:22

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    01 May 2010 02:19 PM

    I am a beginner with respect to DNN and need to get up to speed on the functionality and logic, as well as being more selective when choosing to describe my problem as being one of integration rather than setup. What I failed to mention is that Active Social seems a lot better than VIVO. I do not mind spending the $400, it is just that I am trying to get a handle on DNN, Active Social and Ventrian at the same time.

    I will follow your suggestions. 

    Thanks.

    Steve
    Steven Webster
    Customers
    Steven Webster
    Post Count:1665

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    01 May 2010 03:14 PM
    No problem. You are indeed taking on a lot all at once. DNN is a huge product and adding Ventrian and Active Social to the mix and learning all three at once it a tall order. To help you get started I posted some specific questions on your other thread. The biggest issue is thinking through how you want the registration/subscription process to work.

    I don't know the details of your association site - but most social networking experts agree that sign up and subscription should be seperate steps. (Free & easy sign up and then paid subscription for access to features, content, etc.).

    If this works for you then things got a whole lot simpler and I'd recommend using Active Social for the initial registration then Ventrian for payment later on. You will need setup roles within DNN for your subscription programs (name, duration, etc). Then map these to pages/module/features on the site.

    Steven Webster
    dnnOsphere.com, An Independent Community for DotNetNuke Users
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