I opened support ticket on this and I'm sure that it will be resolved, but in the meantime, I'm curious if anyone else has experienced this issue:

Member Directory shows 40 records, though I have over 5,000 users. "Filter by Role" is set to "Not Specified." "Filter by Group" is set to "Not Specified." There are no hidden users.

When I change "Sort Column" from, say, "UserID," to, say, "LastName," it displays 40 different user records. So it isn't a problem with hidden records.

Also, when I change "Page Size" it displays the same records as with any other page size value, though paging changes. In other words, it displays just 40 records but with a different number of records per page.

Any insights would be appreciated.

Thanks,
Steve

This issue was resolved through the help desk. We also included a fix in AS 1.9.2 to address an issue that could occur when importing users.

My thanks to Will and Ben for working with me to identify the issue and to quickly resolve it for me.

Steve