> Forums > Active Forums > Community Support > Having difficulty getting emails to create posts...
Last Post 05 May 2011 01:20 PM by Leith. 5 Replies.
AddThis - Bookmarking and Sharing Button Printer Friendly
  •  
  •  
  •  
  •  
  •  
PrevPrev NextNext
You are not authorized to post a reply.
Author Messages
Carole
Registered Users
Carole
Post Count:1

--
05 May 2011 10:04 AM
    Hello...we just purchased Enterprise this week, and I'm having some issues getting emails to create posts. 

    I'm getting subscription emails to send to the subscribers, but an email from an allowed user doesn't post.  There is no error being logged anywhere that I can see, and we can't see ANY type of communication attempt to the site in the mail logs. 

    I checked, and the email of the user is only used once in the system, and this user has the right to view, read, create, and reply.

    Thoughts?
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1644

    --
    05 May 2011 10:15 AM
    Moved to Active Forums Community Support.
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1644

    --
    05 May 2011 10:16 AM
    Have you configured the mail connector? There is a long section in the admin documentation about this feature.

    http://www.activemodules.com/active...mentation/
    Leith
    Registered Users
    Leith
    Post Count:4

    --
    05 May 2011 10:47 AM
    Attached is an image of the MC settings for this particular Forum and the Scheduler showing the task is active (we've run and updated it as well). I have fake values in the image but the values are all correct for the setup we have running.

    We've manually run the AF Scheduler task and it says it completes but there are no error logs in the DNN logs.



    Clicking the little mail icon next to the check box at the top shows a Connection Failed alert briefly at the top (as a green check mark though, might want to make that a red X). I've tried the POP3 server's IP, name, and FQDN to no prevail. I also went looking into the POP server's logs and I'm actually not seeing any POP communications from the website at all. I have traffic from the same server connecting via POP3 for a ColdFusion system correctly though.

    University of Central Florida
    Carole
    Registered Users
    Carole
    Post Count:1

    --
    05 May 2011 11:36 AM
    Thanks for moving my post, Ben....and thanks, Leith for providing more details on our issue =)
    Leith
    Registered Users
    Leith
    Post Count:4

    --
    05 May 2011 01:20 PM
    Ok, I resolved that issue partially. Re-reading the documentation I came across this again and something dawned on me.

    POP3 Server: This is the mail server that the MC email account is stored on. The default port used to connect is 25 , however you can specify a port by appending it to the server domain with a colon. Example mail.domain.com:64, where 64 is the port number you wish to connect with.


    I realized the default port for POP3 is 110 not 25. The port 25 is the default of SMTP. Adding :110 to the end of the POP3 address then instead of failing threw a permissions error because we run in medium and hitting 110 requires SocketPermission. I then added the following 2 items to our custom trust and now the connection shows as Successful. I can also see the communications now between the DNN & POP server in the POP server's logs.

    
    <SecurityClass Name="SocketPermission" Description="System.Net.SocketPermission, System, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"/>
    
    <IPermission class="SocketPermission" version="1" Unrestricted="true" />
     

    University of Central Florida
    You are not authorized to post a reply.
    > Forums > Active Forums > Community Support > Having difficulty getting emails to create posts...
    test
    Copyright 2012 by DotNetNuke Corporation / Terms of Use / Privacy