> Forums > Active Forums > Community Support > Email Connector Settings Not Saving
Last Post 06 Dec 2010 09:19 AM by Brian Duffy. 2 Replies.
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Author Messages
Brian Duffy
Customers
Brian Duffy
Post Count:8

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05 Dec 2010 11:22 PM
    • Active Forums Version: 4.2.7
    • DotNetNuke Version: 5.5.0
    Installed a new Active Forums Enterprise, and we're working on setup.  When we try to enable email connector under a forum and save the settings, it initially appears to save.  But if we leave that screen and come back to it, nothing has been saved - it's back to being all blank / not enabled.  How can we troubleshoot?
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7672

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    06 Dec 2010 07:45 AM
    That usually means that your settings are incorrect. The mail connector will validate your settings before saving. Make sure you have entered the correct site url, username and password.
    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    Brian Duffy
    Customers
    Brian Duffy
    Post Count:8

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    06 Dec 2010 09:19 AM
    Looks like Site URL and POP Server need to be correct or it does not save (even though it says it did save successfully).

    Thanks Will.
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