> Forums > Active Forums > Community Support > Broken Images in Forum Posts
Last Post 31 May 2011 03:51 PM by Ben - DotNetNuke. 7 Replies.
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Berney
Registered Users
Berney
Post Count:5

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18 May 2011 12:51 PM
    • Active Forums Version: 4.3.5
    • DotNetNuke Version: 5.6.2
    Hello,

    First time Active Social / Forums user here. So far I'm quite impressed with the product iteself.

    I am having a bit of difficulty with forum images in posts though. They always show as broken images. I can upload the attachment, see that it is there, insert it into the message, but I always wind up with a broken image link in the post.

    Any advice is much appreciated. I didn't catch this in initial testing, and the website took off faster than I expected so I'm stuck with user compliants already

    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1644

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    18 May 2011 01:26 PM
    Are you using some type of URL re-writing module? What does the link look like when you hover over the image icon?
    Berney
    Registered Users
    Berney
    Post Count:5

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    18 May 2011 01:53 PM
    Here's a bit more detail:

    -This only happens when HTML is disabled.
    -When HTML is disabled, the token gets placed into the post body, but when previewed or submitted, it a broken image.


    In preview, the url looks like this <site url>/DesktopModules/ActiveForums/viewer.aspx?portalid=0&moduleid=396&attachid=5
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1644

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    18 May 2011 03:49 PM
    When the token gets added, does it look like ? (Not like a typical HTML img tag)

    Are you storing attachments on the filesystem or in the database? (File Store option on the Forum > Features tab > Attachment [...] sub options)

    If you are storing them on the file system, do the images actually exist in the Portals/{PortalID}/activeforums_Attach directory?
    Berney
    Registered Users
    Berney
    Post Count:5

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    19 May 2011 03:59 AM
    The images are in the Portals/0/activeforums_Attach folder.

    The Token look like a textual token initially or something to that effect. During preview, it looks like the standard broken image indicator that you demonstrated above. FileSystem is selected for image storage.
    Berney
    Registered Users
    Berney
    Post Count:5

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    29 May 2011 10:17 PM
    Is this a bug in the product, or a bug in my implementation? I really don't want to spend time chasing ghosts if it isn't my issue.
    Berney
    Registered Users
    Berney
    Post Count:5

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    31 May 2011 03:34 PM
    Are my messages getting through, or are you censoring them because you don't want to admit a bug publically. Really, all I need to know, if if I did something wrong in my configuration or if there is a bug on your end. There is no shame in a bug if it gets added to a list and resolved. Refusing to publish my inquires in your Nazi style forum on the other hand, there is rightful amount of shame in that.
    Ben - DotNetNuke
    DotNetNuke Staff
    Ben - DotNetNuke
    Post Count:1644

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    31 May 2011 03:51 PM
    I am sorry for the slow response. We had a long weekend here, and I am trying to play catch up. All posts in this forum are moderated and I did not get a chance to approve them until now.

    In any case, I answered a similar post earlier today here: http://www.activemodules.com/active...tor/#69983

    I believe the issue is with the text editor, but I need to speak with the development team to find the root cause.
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