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Support and Upgrade Policy
Last Post 29 Jul 2008 05:29 PM by Mollie. 0 Replies.
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Mollie
Active Modules Staff
Posts:13
29 Jul 2008 05:29 PM
We have added a new section to our website (under the Company tab) that outlines our Support and Upgrade policies. Please take a few moments to read it over as it could help you determine which version is correct for you.
Upgrade Information:
http://www.activemodules.com/Company/UpgradePolicy.aspx
Support Information:
http://www.activemodules.com/Company/SupportPolicy.aspx
I've received MANY emails from customers inquiring about renewing support. Support is included in the Upgrade policy. When you upgrade, you renew your updates AND support according to the version you purchased. When Active Forums 4.0 is released, there will definitely be some adjustments for those customers who purchased in anticipation for the previous releases.
Speaking of 4.0....
We are in the process of testing the migration process with three customers. Our developers are working on this process this week. The migration process is the final testing before we ... RELEASE IT! Next week, we will post more information about updates to Active Profile.
Have a great week!
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