> Forums > Active Social > Community Support > Twitter Settings Lost (and cannot be stored anymore)
Last Post 19 Jul 2010 01:38 PM by MHuijbregts. 10 Replies.
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MHuijbregts
Customers
MHuijbregts
Post Count:1245

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12 Jul 2010 04:18 AM
    I noticed that after upgrading to AS 171 that my Twitter settings were no longer present. When adding the settings in the Social Tools the profile is upgraded but the settings are not stored.

    When revisiting the social tools page I noticed that what I entered is simply not there anymore.

    Please advise.


    Regards,
    Marc
    www.biservices.eu for free nl-NL resourcepacks (Incl. Active Forums & Active Social)
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7666

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    12 Jul 2010 12:58 PM
    This means the authentication information provided is working or the connection to twitter failed. Nothing changed in this area for 1.7 and I've just tested again to make sure everything is working.


    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    MHuijbregts
    Customers
    MHuijbregts
    Post Count:1245

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    12 Jul 2010 03:15 PM
    Hi Will, It's not just the setting but also a mixup of the GUI. I'll try a repair install and hope this will solve the matter.

    MySettings.JPG

    Regards,
    Marc
    www.biservices.eu for free nl-NL resourcepacks (Incl. Active Forums & Active Social)
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7666

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    12 Jul 2010 03:20 PM
    Nothing changed with those templates or related CSS so the problem was probably there before 1.7. Are you using an XHTML skin? Are you using the _activesocial theme?


    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    Matt Marlor
    Customers
    Matt Marlor
    Post Count:375

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    12 Jul 2010 03:29 PM
    If you edit the DNN profile properties for one of the ASURL types, it will change to the AD type - could it be that?

    I've been fixing manually via SQL query.


    AuTechHeads - An Australian group for geeks. Visit us at http://www.autechheads.com!
    MHuijbregts
    Customers
    MHuijbregts
    Post Count:1245

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    12 Jul 2010 04:25 PM
    After the repair install I noticed the following entry in the event viewer:

    UserAgent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4
    DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke.SqlDataProvider
    ExceptionGUID: 4812bfa3-2969-4359-a119-d9ed0a1ea06c
    InnerException: Not Authorized.
    FileName:
    FileLineNumber: 0
    FileColumnNumber: 0
    Method: Active.Modules.Social.Extensions.Twitter.TwitterNet.ParseWebException
    StackTrace:
    Message: System.Security.SecurityException: Not Authorized. at Active.Modules.Social.Extensions.Twitter.TwitterNet.ParseWebException(WebException webExcp, Nullable`1 timeline__1, String userId) at Active.Modules.Social.Extensions.Twitter.TwitterNet.ParseWebException(WebException webExcp) at Active.Modules.Social.Extensions.Twitter.TwitterNet.Login() at Active.Modules.Social.Controls.MySettings.btnSave_Click(Object sender, EventArgs e) The Zone of the assembly that failed was: MyComputer
    Source:

    PS: If you want the full entry send me a pm.




    Regards,
    Marc
    www.biservices.eu for free nl-NL resourcepacks (Incl. Active Forums & Active Social)
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7666

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    12 Jul 2010 04:29 PM
    This goes back to my first guess...you can't connect to twitter.
    System.Security.SecurityException: Not Authorized.

    You are running under medium trust or some other security setting is preventing access to twitter.


    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    MHuijbregts
    Customers
    MHuijbregts
    Post Count:1245

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    13 Jul 2010 04:20 AM
    Will,

    I checked with my hosting provider and the assured me that I am still running in a full trust environment. I'll provide them with the full entry from the event log and see what they can come up with. Do you have any idea, in terms of security setting, what might be causing this?

    Thanks in advance


    Regards,
    Marc
    www.biservices.eu for free nl-NL resourcepacks (Incl. Active Forums & Active Social)
    MHuijbregts
    Customers
    MHuijbregts
    Post Count:1245

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    16 Jul 2010 01:19 PM
    @Will,

    I have an update on this matter. I restored the live website to my locahost and when trying to save the social tool settings I got the same entry in the event viewer. I am running the site on my Windows 7 with IIS 7.5 laptop. This makes me not so certain anymore this is related to the webhosting environment in which I am running at this moment.

    Please share your thoughts (and hopefully some more suggestions) with me to tackle this one.

    Thanks in advance.


    Regards,
    Marc
    www.biservices.eu for free nl-NL resourcepacks (Incl. Active Forums & Active Social)
    Will Morgenweck Forum Admin
    DotNetNuke Staff
    Will Morgenweck
    Post Count:7666

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    16 Jul 2010 02:09 PM
    Marc,
    The only two possible options are trust level or authentication information. We have that error thrown for this very specific reason. I search our internal database for that same error. All instances have been resolved by changing trust level or resetting the password with twitter and updating your settings.


    Will Morgenweck
    Director of Product Management
    DotNetNuke Corp.
    MHuijbregts
    Customers
    MHuijbregts
    Post Count:1245

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    19 Jul 2010 01:38 PM
    Will,

    I have resetted the twitter password but unfortunately this has not resolved this matter. I'll have to wait for the reaction from my hosting company ....

    Currently on DNN544 & AS173


    Regards,
    Marc
    www.biservices.eu for free nl-NL resourcepacks (Incl. Active Forums & Active Social)
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