I am having difficulty getting Active Social installed using the steps in the "Getting Started" guide. At the point where it calls for adding the Active Social Module extension, after I accept the license and click Next, the page pauses for a long while (up to a minute?) and then returns a runtime error. This happens with both the Active Social and Active Forum modules. I did see the informative post about DNN 5 timeout problems with Active Social, but that does not seem to be the issue here... the files seem to be getting copied to the bin folder, as I can return to the module definitions page after the error and see both Active Forum and Active Social in the list (and I can uninstall them, which I have done several times, and the files are removed again at that point). Although both show up on the module definitions page for the Host, they do not show up in the list of modules that can be added to pages (for either the host or an administrator). I have attempted to get a more detailed error message by changing the setting both in DNN and in the web.config file to disable custom errors, but for some reason this does not work and I still get only the generic runtime error page. I'm not familiar enough with DNN to know if the error is logged somewhere else. Not sure how to proceed with troubleshooting this, or if perhaps it's a common problem with an easy solution... any advice would be appreciated. Thanks!

This is from the DNN Timeout bug. You need to increase the timeout in your web.config file. Once you have done this you should uninstall and then reinstall the modules. The line in your web.config will look something like this...

You should try adding executionTimeout="3600" httpRuntime entry. Something like this...

Excellent, thank you, that did it.