Have you reviewed all documentation?  Answers to most setup and configuration questions can be found in the documentation.  Please review before posting.
http://www.activemodules.com/Commun...fault.aspx

Is your question about skinning or custom templates?   You will need to post your question in the customizations forum.  Please note: Active Social is optimized for XHTML skins.  We will only address layout issues or concerns that affect XHTML skins. 
http://www.activemodules.com/Commun...fault.aspx">Customizing Active Social


In order for us to provide the most efficient support possible this forum will be  moderated.  You must provide the following information for your post to be approved:

1) DotNetNuke Version
2) Active Social Version
3) Previous version of Active Social if you are reporting an upgrade problem.
4) Whether or not you are using a custom Active Social theme.
5) Does the problem exist using the default theme "_activesocial"

Please include any error messages or screen captures that may help us in troubleshooting your request.


This forum should be used for medium to low priority support requests.

Issues that are considered high priority:
1) Installation/Upgrade errors
2) Errors that make your forums unavailable.
3) Security concerns
4) Performance issues


Please call 843-769-9877 in the event that an upgrade has caused your site to be completely unavailable.

Also, we prefer that you do not use the Snowcovered Help Desk.