We have been very quiet about the future of Active Cases.  Active Cases was the second product released by Active Modules.  Unfortunately, Active Cases never really had the sales volume to keep up with Active Forums.  This meant that it received less attention obviously.  About this time last year we did spend a significant amount time preparing Active Cases for a release to coincide with OpenForce '08.  Well, it goes with out saying, Active Social stole the attention and Active Cases was on the back burner once again.  Obviously I wouldn't be posting if I didn't have something positive to say.

Several weeks ago, I ran across the old Active Cases code.  Believe it or not, the code worked and we were even further along than I thought.  I handed off the code to Ben for him to clean up some of the CSS, javascript and test the overall functionality.  Here are a few screen captures:

	Main Console Tickets can be organized by queues.  You can also see a variety of filters and search options.
	Ticket Screen This gives you all the information regarding the ticket.  You can also see that you have tabs for Notes, Tasks, Attachments, Time Log and general case info.
	Task Manager This is a summary of all tasks in the systems.  Tasks can be just general tasks or related to a case.

We still have a few items to finish up before Active Cases is ready for release.  We are going to be migrating Active Cases 3.0 next week.  Active Cases is just one piece of our Social CRM solution.